FAQ

We get these questions a lot

We ❤️ our amazing customers

Will you come to my office to pick up handpieces?

Absolutely! If you're along the Wasatch Front, we can swing by and pick up your handpieces. Just text or call us at (801) 923-3375 to schedule a pickup. Prefer to mail them in? No problem! Simply submit your information to start your repair, and we'll send you a pre-paid USPS shipping Label. So, whether we come to you or you ship them to us, we've got you covered.

Do you provide handpiece repairs to customers nationwide?

You bet we do! No matter where you are in the country, High Desert Handpiece Repair has got you covered. To start your repair, simply submit your information, and we'll provide you with a pre-paid USPS shipping label. Whether you're in sunny California or snowy Maine, you can count on us to get your handpieces back to peak performance.

Do you offer a new customer discount?

We sure do! As a warm welcome to our family, we’re offering a 20% discount on your first high-speed handpiece repair. It's our way of saying, "Thanks for giving us a try!" So go ahead, start your repair now, and let us show you what top-notch service looks like —while saving a bit of cash!

What is a turbine rebuild and what is the benefit?

When certain parts of your trusty handpiece decide to throw in the towel (we're looking at you, pesky bearings), we roll up our sleeves and get to work. Our diagnostic process helps us pinpoint the problem areas and figure out which parts need a little TLC.

Now, here's where it gets interesting: the most common rebuild involves swapping out those worn-out bearings. Sometimes, the impeller also wants in on the action and needs a replacement. But here's the kicker—if the chuck decides to call it quits, well, it's game over for the entire turbine.

Here's the deal: many repair companies opt for the quick fix—throw out the old turbine and slap in a new one, because it takes less time and they can charge you more. At High Desert, we believe in providing an exceptional service without breaking the bank, which is why we're big fans of the turbine rebuild. Sure, it takes a bit more time and effort, but the end result is a handpiece that works as good as new at a price that'll have you smiling as bright as your patients. 😁

Oh, and here's a pro tip: with proper maintenance, you can practically kiss those full turbine replacements goodbye. It's like giving your handpiece the VIP treatment it deserves, ensuring it stays in tip-top shape for the long haul.

Can I repair my own handpieces?

Absolutely, you could give it a shot. It's kind of like deciding to tackle your own home repairs—feasible, but is it worth the potential mess and headache? A dentists expertise is in treating patients, brightening smiles and curing toothaches, not deciphering the inner workings of handpieces.

While we totally respect your DIY spirit, why not leave it to the pros? Our team of handpiece whisperers knows these tools inside and out, from their quirks to their temperamental tendencies. We've got the skills, the know-how, and just a touch of magic to get your handpieces back in action, no sweat. Just kick back, relax, and let us do what we do best, so that you can focus on what you do best—dazzling smiles and saving the day, one tooth at a time.

We ❤️ our amazing customers

We get these questions a lot

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